At SupportWizard, we understand that the backbone of any thriving business lies in its technology. That's why our procurement services are more than just sourcing hardware; they represent a bespoke journey towards empowering your operations with the right tech solutions.

Navigating the vast sea of technology can be daunting. This is where we shine. Our dedicated team of tech enthusiasts and industry experts is here to guide you through every step of the hardware selection process. We partner with leading manufacturers and leverage our extensive network to bring you cutting-edge technology that fits your unique needs and budget.

Why choose us for your hardware procurement?

• Personalised Approach: We believe in solutions that cater specifically to your business objectives. Our team takes the time to understand your operational needs, ensuring the technology we source not only integrates seamlessly but also elevates your service delivery.
• Cost-Effective Solutions: With access to a wide range of suppliers, we ensure competitive pricing without compromising on quality. Our goal is to maximize your ROI, offering the best value for your investment.
• Unrivaled Expertise: Our procurement specialists are continuously updated with the latest technological advancements, ensuring you benefit from the most current and efficient solutions available.
• Seamless Integration: From point-of-sale systems to networking equipment, we ensure every piece of hardware integrates flawlessly with your existing setup, guaranteeing a smooth operation.

At SupportWizard, we’re not just suppliers; we’re your technology partners, committed to elevating your hospitality business with the right hardware solutions. Let us help you transform your tech landscape and enhance your customer experience.

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Unlock the full potential of your guest WiFi with our Captive WiFi platform- a powerful tool designed to transform a simple internet access point into a comprehensive engagement and marketing platform.
Captive WiFi goes beyond traditional connectivity to offer a seamless and interactive experience for every user, turning every login into an opportunity for businesses to understand, engage, and retain their customers.

Key Features:

• Functional Landing Page: Captive WiFi’s standout feature is its customisable landing page, which serves as the first touchpoint between businesses and their guests. This isn't just any landing page; it's a dynamic space where promotions, menus, and even table ordering can be integrated smoothly, making guest interaction effortless and engaging.
• Data Capture and Insights: Understand your guests like never before. Captive WiFi allows for the collection of valuable data at the point of login, providing insights into guest preferences, behaviors, and patterns. This data is gold for tailoring marketing strategies and enhancing guest experiences.
• Increased Engagement: With features like targeted promotions, direct communication options, and easy access to services, Captive WiFi encourages guests to engage more deeply with your brand, increasing loyalty and repeat visits.
• Easy Integration: Seamlessly fits into your current IT ecosystem, enhancing your existing services without the need for extensive overhaul.

Captive WiFi is not just an IT solution; it’s a growth partner for businesses aiming to elevate their guest experience and maximize their marketing potential. Let Captive WiFi turn your guest WiFi into a strategic asset.

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Your Pathway to Uncompromised Compliance and Security

Elevate your business’s technology infrastructure with unparalleled security and compliance management. Our dedicated approach ensures your systems not only meet but exceed the necessary regulatory and security standards. Here’s how we secure your digital environment:

• Up-to-Date Security Patches: Regular updates are crucial. We meticulously apply the latest security patches to protect your systems against vulnerabilities and cyber threats.
• Why it matters: Keeping your software updated closes potential entry points for cyber attackers, ensuring your data remains secure.
• NOC Remote Management Software: Our cutting-edge NOC (Network Operations Center) software is the powerhouse behind our proactive monitoring and remediation efforts.
• What is NOC? It’s essentially the central nervous system of your IT infrastructure, continuously monitoring your network and systems to detect, analyse, and respond to anomalies in real-time.
• Proactive System Remediation:
• Our proactive stance means we don’t wait for issues to disrupt your business. Instead, we anticipate and resolve them swiftly, often before you’re even aware there was a potential problem.
• Benefits of Our Compliance Services:
• Enhanced Security Posture: Minimise risk with a strategy that adapts to the latest threat landscape.
• Regulatory Compliance: Stay aligned with industry standards and regulations, avoiding costly penalties.
• Peace of Mind: With 24/7 monitoring, you can focus on your business, knowing your IT infrastructure is in expert hands.

Our commitment to compliance and security means your business is always protected, always compliant, and always ready for whatever comes next. Embrace a future where your technology drives growth, underpinned by the solid foundation of our comprehensive compliance services.

Integration Support: Seamlessly Connecting Your Business Tools

Unlock the full potential of your business operations with our Integration Support services. By bridging the gap between various business tools, we not only streamline your processes but also enhance your overall efficiency and productivity. Here’s how we make it happen:

• Customized Integration Strategies: Tailored solutions designed to meet the unique needs of your business, ensuring a perfect synergy between your tools and operations.
• Why it matters: Customization means your business tools work together in harmony, optimized for your specific workflow and objectives.
• Collaborative Development Approach: We work hand-in-hand with your business and our skilled developers to ensure a seamless integration process.
• The benefit: This collaborative approach ensures that the final integration solution is fully aligned with your business goals, enhancing functionality and user experience.
• Streamlined Business Processes: By integrating your business tools, we eliminate redundancies, automate tasks, and improve data accuracy, leading to increased operational efficiency.
• What you gain: Streamlined processes mean less time spent on manual tasks and more time available for strategic business activities.
• Comprehensive Support: From the initial planning phase through to execution and beyond, we provide ongoing support to ensure your integrations perform optimally.
• How we support you: Our team is always available to assist with any questions or adjustments, ensuring your integrated systems continue to meet your evolving business needs.

Transform the way your business operates with our Integration Support services. By connecting your tools and refining your processes, we help you achieve a level of efficiency and coherence that drives success. Let us empower you to focus on what you do best: growing your business.

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Tech Stack Support: Elevating Your Technology Infrastructure

Transform your technology landscape with our comprehensive Tech Stack Support services. Our approach integrates expert consulting with all managed service solutions, ensuring your business benefits from top-tier expertise and innovation. Here’s what sets us apart:

• Consulting Included: Every managed service solution we offer comes with the added value of expert consulting, ensuring that your technology aligns with your business objectives.
• Why This Matters: This integrated approach means you're not just receiving support; you're getting strategic guidance to optimise your tech stack for peak performance.
• Decades of Expertise: Our Technical Director brings over twenty years of experience to the table, reviewing and refining your technology stack to meet the ever-evolving demands of your industry.
• The Benefit: Leverage deep industry knowledge to stay ahead of technology curves, avoiding common pitfalls and positioning your business for success.
• Customised Solutions: We understand that every business is unique. Our advice and solutions are tailored to fit your specific needs, ensuring meaningful impact on your operations.
• What You Gain: Customisation ensures that your technology investment directly contributes to your operational efficiency, scalability, and bottom line.
• Future-Ready Technology: By advising on and implementing better solutions, we not only address your current challenges but also prepare your infrastructure for future growth.
• How We Prepare You: Stay competitive with a tech stack that evolves with your business, enabling you to embrace new opportunities with confidence.

Empower your business with our Tech Stack Support services. Benefit from integrated consulting, decades of expertise, and personalised solutions that bring out the best in your technology investment. Together, let’s build a robust and scalable technology foundation that drives your business forward.

Mobile Data Solutions: Keeping Your Business Ahead and Connected

Elevate your business connectivity with our advanced 4G and 5G mobile data services, meticulously designed to ensure your operations never miss a beat. Experience unparalleled reliability and flexibility, tailored for seamless business continuity:

• Unlimited Data Packages: Stay operational around the clock with our unlimited data options.
• Failover Support: Guarantee uninterrupted service with our dependable backup solutions.
• Flexible Terms: Benefit from monthly rolling plans with no contractual obligations.
• Diverse Data Plans: Choose from a range of data options, starting at £20, to fit your specific needs.
• UK-Wide Network Access: Utilise all UK networks, including Multi-SIM for comprehensive coverage and Static IP SIMs for secure, consistent connections at sensitive sites.
• Immediate Deployment: We maintain an inventory of 4G and 5G routers for swift deployment, ensuring we can activate a data plan within 15 minutes.

Our Mobile Data Solutions are crafted to provide your business with the agility to adapt and the assurance of constant connectivity. Whether it's through ensuring secure site access or providing a robust failover for critical operations, we’re here to keep you connected, secure, and ahead in a world where every second counts.

VoIP Services and Telephony: Elevate Your Business Communications

In today’s fast-paced business environment, maintaining clear and effective communication channels is more crucial than ever. With the approaching PSTN switch-off, transitioning to VoIP services and telephony isn't just beneficial—it's essential. This move from traditional public switched telephone networks to digital solutions marks a transformative shift in telecommunications, offering unparalleled clarity, reliability, and a suite of advanced features beyond the capabilities of legacy systems.

Our comprehensive VoIP solutions are meticulously designed to launch your business into the forefront of modern communication. These services not only ensure that your business remains seamlessly connected but also provide the agility and flexibility required to stay competitive in a dynamic digital landscape. From crystal-clear voice calls to sophisticated video conferencing, our telephony solutions adapt to your unique needs, fostering collaboration and efficiency across all levels of your operation.

We're committed to providing not just technology but solutions that grow with you. That's why our VoIP services include user-friendly mobile and desktop apps, ensuring you stay connected, whether in the office or on the move. Moreover, we understand the importance of flexibility for growing businesses, which is why our services are offered with no long-term contracts—just a simple, monthly rolling agreement with no tie-ins, starting at just £12 per extension.

With the PSTN switch-off looming, there’s never been a better time to upgrade to VoIP technology. Our expert team is here to facilitate a smooth transition, equipping your business with robust, resilient communication tools ready for the future. Dive into the next generation of business telecommunications with our VoIP services and set your business up for success.

Our team understands that the backbone of your business relies heavily on technology. That's why our Hardware Repair services are designed to ensure your equipment remains in peak condition, minimizing downtime and maintaining productivity. Our expert team of engineers is equipped to handle a wide range of hardware issues, from simple battery replacements to complex logic board repairs.

Whether you're dealing with a single malfunctioning laptop or an entire fleet requiring attention, we've got you covered. Our approach combines precision, efficiency, and the latest diagnostic techniques to provide swift and effective solutions. We believe in repair over replacement, striving to extend the life of your existing hardware in a cost-effective manner.

Trust your technology in the hands of professionals who care, you can rest assured that your hardware is in capable hands, ready to be restored to its full functionality. Let us keep your business running smoothly with our comprehensive hardware repair services.

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Cyber Security: Fortify, Protect, and Thrive with SupportWizard

In the digital age, cyber security is not just an option; it's a necessity.  We understand that protecting your digital assets goes beyond mere defense—it’s about enabling your business to thrive in a landscape filled with threats. That's why we've curated a suite of leading cyber security applications designed to shield your operations from every angle: Vade Secure, Skykick Cloud Backup, and Webroot for Antivirus.

Vade Secure: Your Email Guardian

Emails are the lifeblood of modern communication but also a prime target for cyber threats. Vade Secure acts as your email guardian, utilising advanced technology to fend off phishing attempts, malware, and ransomware before they can reach your inbox. With Vade Secure, gain peace of mind knowing your communications are protected by cutting-edge predictive email defense.

Skykick Cloud Backup: Your Safety Net in the Cloud

Data loss can be catastrophic, but not with Skykick Cloud Backup. This robust backup solution ensures your data is securely backed up and easily recoverable, no matter the situation. From accidental deletions to malicious attacks, Skykick provides a comprehensive safety net for your cloud data, ensuring business continuity and resilience.

Webroot for Antivirus: Lightweight, Powerful Protection

In the war against malware, Webroot for Antivirus offers powerful, real-time protection that doesn’t slow down your systems. Its cloud-based architecture means it's always updated, always vigilant, and always ready to protect your devices from the latest threats. With Webroot, experience seamless security that keeps your operations running smoothly without the lag.

Why Partner with SupportWizard for Cyber Security?

We're not just about providing solutions; we're about forging partnerships that empower your business. Our carefully selected cyber security applications are integrated into a cohesive strategy tailored to your specific needs. With our expert guidance, proactive defense, and dedicated support, navigating the cyber landscape has never been safer or simpler.

Embark on your journey to a more secure digital future with SupportWizard. Let's build a fortified environment where your business can grow, protected from the unseen threats of the digital world.

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Office 365 Solutions: Empower, Collaborate, and Protect

In today's fast-paced business environment, collaboration and security are not just features but necessities. At SupportWizard, we specialise in transforming the way you work with our comprehensive Office 365 solutions, designed to meet the unique needs of your enterprise. From seamless communication with Microsoft Teams to robust document management via SharePoint, we tailor an ecosystem that promotes productivity and connectivity.

SharePoint: The Collaboration Powerhouse

Dive into SharePoint with us, and unlock a world of possibilities for document management and intranet services. Create, share, and manage content effortlessly, fostering teamwork and innovation. Whether you're streamlining project management or enhancing internal communications, SharePoint is your platform for success.

Enhancing Security with Vade Secure

In the realm of cyber threats, Vade Secure acts as your shield. This added bolt-on for Office 365 is more than just an email security solution; it's your frontline defense against phishing, malware, and ransomware. By integrating Vade Secure, we ensure that your communications are not just efficient but also protected against the ever-evolving landscape of cyber threats.

Office 365 Cloud Backup: Your Safety Net

Data loss can be devastating, but with our recommended Office 365 Cloud Backup solution, it's never a concern. Our backup services provide a comprehensive safety net, ensuring that your emails, files, and documents are securely backed up and easily recoverable. In the unpredictable world of IT, let Office 365 Cloud Backup be your constant, offering peace of mind and data integrity.

Why Choose SupportWizard.net for Your Office 365 Needs?

At SupportWizard.net, we go beyond the basics of deployment. Our expertise lies in creating a harmonized Office 365 environment that aligns with your business goals. With personalised support, security with Vade Secure, and the assurance of cloud backup, your transition to a more productive and secure digital workspace is seamless.

Elevate your business with Office 365 solutions from SupportWizard. Let's embark on this journey towards a more collaborative, secure, and efficient future.

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IT Support: Tailored Solutions for Uninterrupted Business Operations

Elevate your business with our comprehensive IT Support services, meticulously crafted to meet your every need. Discover how our approach sets us apart and keeps your operations running smoothly:

• Unlimited Full Support Packages: Enjoy peace of mind with our all-encompassing support solutions, designed for businesses seeking reliable and continuous IT assistance.
• Flexible Break Fix and Pay-As-You-Go Options: Tailor your IT support with our flexible services, including break fix solutions and time blocks available for purchase in 15-minute increments, ensuring you get exactly what you need, when you need it.
• Multiple Access Points: Reach our team effortlessly through Phone, WhatsApp, iMessage, and Webchat. We’re here to connect with you on your preferred platform, making IT support as convenient as possible.
• Beyond Standard MSP Service: Our unique model stands out:
• Every call connects you directly with an engineer, ensuring immediate attention to your issue for faster resolution.
• Our team operates as a cohesive unit; junior engineers collaborate with senior counterparts, fostering a learning path that benefits both our team and your business.
• Say goodbye to call centers and first-line support handlers. With us, your initial call directly reaches the experts ready to solve your problems.
• Basic 3rd Party Support: We facilitate tech-to-tech conversations, streamlining the process to troubleshoot and resolve issues more swiftly, ensuring minimal downtime for your operations.

Our commitment is to provide an IT support experience that is not just effective but also enriching for your business. By integrating seamless communication, direct access to expertise, and flexible support options, we empower your operations to thrive without interruption. Let us handle the complexities of IT, so you can focus on driving your business forward.